q. What is the best way to place an order?
a. The best way to order is to print the
order form out
and write down your thoughts on images, style etc. and then call
Laura (206.617.7378) to discuss and collaborate on the final piece.
q. Can any image come in any color?
a. Yes – Each image can be printed in any color, however, for
the best result, specify a color palette that you would like Laura
to work with so that she may create the best layout and color combination
possible.
q. How long will it take to get my print?
a. At the time your order is placed, Laura can give you
an estimated ship date based on the complexity and size of your
piece. Average time is 2-3 weeks. Rush orders are available.
q. How is my piece shipped?
a. Short Stories will ship UPS ground unless otherwise
requested.
q. Do you offer discounts for repeat clients?
a. Yes! Laura is very appreciative of her returning clients
and offers a “frequent flyer” discount in addition to
other benefits including exclusive sales, seasonal surprises and
referral incentives!
q. Do you have a referral program?
a. Yes! As the old shampoo commercial states “ and she told
two friends, and she told to friends, and so on and so on” – Laura
realizes that word of mouth is the best way to gain new clients. If
you are referring a friend, please make sure that they tell Laura
that you referred them and you will receive free shipping on your
next order!
q. Is framing included in the price?
a. Yes! Absolutely – Each piece is framed in your choice of
an Ebony, Maple or White gallery style frame with a soft white
mat.
q. What does “custom image mean”?
a. Laura can create custom images by creating custom etching
plates of pictures, words, dates etc at an additional charge. 2” square
images are 50$. 4” square images are 125$.
q. Why is there an additional charge for a custom image?
a. To make a custom image, a custom etching plate must
be created. This process includes initial sketching, drawing on
the actual zinc plate, etching it in acid, and then working the
plate with various hand tools to get the image just right.
|
